Counter is free. Setup is on us.
We connect your pharmacy system, turn on patient outreach, and walk your team through its first ranked refill queue. Qualifying independent pharmacies pay nothing, now or later.
Your system already has everything Counter needs.
Counter works from the data you already keep: patients, prescriptions, fills and what you paid for the drug. We set up the feed with you, and your team keeps working in the system they know.
Using something else? Any system that can export a flat file works.
- Patients and their contact consent
- Prescriptions and refills remaining
- Fills with adjudicated amounts (505-F5, 506-F6, 507-F7)
- Acquisition cost from your invoices, with NADAC filling the gaps
Four steps, and we do most of them.
- 1
Sign up
Tell us about your pharmacy: NPI, NCPDP ID, and which pharmacy system you run.
5 minutes - 2
Verify
We confirm your pharmacy qualifies and sign a BAA, so patient data is covered from day one.
2–3 business days - 3
Connect
Counter connects to PioneerRx, Liberty, BestRx, QS/1 and PrimeRx, or reads a nightly flat-file export from any other system.
3–5 business days - 4
Go live
Your ranked queue fills in as soon as the first feed lands. Send reminders from day one.
Get Counter for your pharmacy.
Someone from our pharmacy team will reach out within one business day to schedule setup.
The fine print, up front.
Yes, for qualifying independent pharmacies: no setup fee, no subscription, and patient messages are included. Our health plan partners fund it, because patients who stay on therapy cost less to care for.